LEGAL REFERENCE

Legal Notices and Account Terms

This is the policy room of planetliga. We've gathered the legal notices that govern your account, the data we hold, the lobby rules we enforce and the regional...

Policy hubAccount termsPrivacy postureIndonesia scopeUpdated quarterly
planetliga Legal Notices and Account Terms

Our Policy Posture for Indonesia

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

How to Reach Our Policy Desk

Policy questions go to a dedicated desk, not the lobby chat. Use the routes below if you need a clause clarified, a data request filed, or a consent withdrawn.

Policy email Send formal notices, data subject requests and clause clarifications to our policy mailbox. We log every message, assign a reference number and respond inside five working days from Indonesia hours.
Compliance chat Inside your account, switch the chat topic to Compliance. The agent that answers is trained on our terms, not lobby promos, and can escalate to legal counsel when your question needs a written ruling.
Postal address For signed notices, court correspondence or regulator referrals, our registered postal address is published in the footer. Recorded delivery is accepted and we acknowledge receipt within seven days of arrival.
WHY VISITORS TRUST US

How We Review Each Policy Page

Every clause you read here passed through a documented review chain. We treat policy text as a product surface, not a static page, and we keep the editorial trail visible.

Counsel sign-off

Our retained counsel reviews every legal page before it goes live. Their initials are stored against each version in our policy log, alongside the date the clause entered force on planetliga.

Quarterly refresh

We schedule a full policy refresh every quarter and an emergency refresh when Indonesian regulation shifts. The change summary appears at the top of the page so you don't have to diff the whole document.

Plain-English pass

After the legal draft, an editor rewrites dense clauses into readable English without changing the meaning. Counsel re-checks the rewrite so what you read matches what you'd see in court.

Version archive

Earlier versions of every notice stay accessible by request. If you accepted our terms last year, we can show you the exact wording you agreed to and the date you ticked the box.

Regulator dialogue

We keep open lines with the regulators that supervise our licence. Their feedback shapes how we phrase eligibility, age verification and complaint routes on this page.

Reader feedback loop

If a clause confuses you, the policy desk logs the question and the next refresh cycle addresses the wording. Several recent edits came directly from messages sent by account holders in Indonesia.

Consistency Across Our Policy Pages

Our terms, privacy notice, cookie statement and complaint policy share the same drafting standard. Here's how the pages line up so you don't get conflicting answers across documents.

Terms of Service
Defines the contract between you and planetliga, covering account use, lobby conduct and the law that governs disputes filed from Indonesia.
Privacy Notice
Explains the data we collect, the lawful basis for processing, retention windows and the rights you can exercise through the policy desk.
Cookie Statement
Lists every cookie category we set, the vendor behind it and the consent control you used when you first opened planetliga in your browser.
Complaint Policy
Sets out the steps and timelines we follow once you file a formal complaint, including escalation to external dispute resolution where eligible.
AML Statement
Describes the identity, source-of-funds and monitoring checks we run, and the documents we may request before processing certain wallet movements.
Acceptable Use
Covers prohibited behaviours inside our lobby, account-sharing rules and the sanctions we apply when activity breaches the conduct clause.
Cookie Preferences
Linked from every policy page, this control panel lets you change consent at any time and the change propagates across your planetliga session immediately.

What You'll See on Our Policy Pages

Each legal page on planetliga follows the same layout so you can find clauses fast. These are the design elements we keep consistent across the policy...

Version banner

A dated banner sits at the top of every notice. It tells you which version is in force, when it replaced the previous one, and links you straight to the change summary if you only need the diff.

Clause anchors

Every numbered clause has its own anchor link. Copy the URL from your address bar to share a specific paragraph with our policy desk or your own legal advisor without ambiguity.

Defined terms panel

Capitalised terms in the document map to a side panel of definitions. Hover or tap the term and the meaning opens inline so you don't lose your place in the clause.

Jurisdiction badge

A small badge marks clauses that apply only in supported regions. If you sign in from outside Indonesia, the badge updates to reflect the rules of where you are at that moment.

Print-ready view

A single button strips navigation and prepares the notice for PDF or paper. Useful when you want a signed copy of the terms version that was active when you opened your account.

Last-reviewed stamp

Beneath each section, a stamp shows the last counsel review date. If the stamp is older than ninety days, our compliance team is already preparing the next refresh.

Common Questions About Our Legal Pages

The version you accepted when you opened your planetliga account remains binding until we publish a replacement and notify you. The dated banner at the top of the terms page always shows the version currently in force.

Email the policy desk from the address registered to your planetliga account. Include the right you're exercising and any specifics. We acknowledge within forty-eight hours and complete the request inside the statutory window.

Our terms travel with your account, but lobby access depends on where local law permits. The jurisdiction badge on each clause updates to reflect your current location so you can read the version that applies to you.

Material changes trigger an in-account notice and an email to the address on file. Minor edits appear in the change summary at the top of the affected page so you can scan what moved without rereading the whole document.

Yes. Send the policy desk the date or version number you need and we'll return a PDF of the exact wording that was in force at that time, signed by counsel for evidentiary use.

Our complaint policy sets out the internal stages first, with timelines for each. Once those are exhausted, the same page lists the external dispute resolution body that accepts referrals from planetliga account holders.

Wallet-specific clauses cover DANA, OVO, GoPay and QRIS handling, refund timing and chargeback rules. Eligibility, age and conduct clauses apply uniformly to every account regardless of which payment rail you funded with.