LEGAL REFERENCE

Your Privacy Matters to Us

planetliga keeps your account, payment and gameplay data secure using industry-standard encryption. We handle every deposit through DANA, OVO, GoPay and QRIS with the same care we give...

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planetliga Your Privacy Matters to Us

Privacy Policy Overview

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions & Data Requests

Email Support Send privacy questions or data access requests to our support team. We respond within 48 hours with clarity on how your information is handled.
In-App Chat Open the help widget in your planetliga account to speak with a team member about your privacy settings and data preferences immediately.
Account Settings Manage your personal data, communication preferences and privacy controls directly from your account dashboard at any time.
WHY VISITORS TRUST US

Why We Protect Your Data

Encryption Standard

All data in transit and at rest uses industry-grade SSL/TLS encryption. Your account and payment flows are secured by the same protocols banks use.

Fraud Prevention

We monitor account activity, login patterns and transaction velocity to spot unauthorised access before it happens. Your security layer runs 24/7.

Payment Processor Trust

DANA, OVO, GoPay and QRIS integrations are PCI-DSS compliant. We never store full card data; payment networks handle that securely.

Third-Party Audits

Our infrastructure and data handling practices undergo regular security assessments by independent auditors to ensure compliance and transparency.

Staff Access Control

Only authorised planetliga team members access your data, and only when required to resolve your support request or prevent fraud.

Data Retention Limits

We keep your information only as long as your account is active, plus a retention period required by law. You can request deletion anytime.

Privacy Consistency Across planetliga

Web Casino
Same privacy standards apply to your live tables, slots and sportsbook gameplay whether you're on desktop or mobile browser.
Native App
The planetliga mobile app follows identical data protection rules as the web version. Your privacy tier doesn't change between platforms.
Live Dealer Sessions
Video feed data and in-game activity are encrypted end-to-end. Dealer interactions are logged for dispute resolution, never for external use.
Sportsbook Markets
Betting history and sporting preferences are treated with the same encryption as your casino data. No cross-sale of betting insights.
Payment History
DANA, OVO, GoPay and QRIS transaction logs remain encrypted on our servers. You control what deposit and withdrawal data appears in your statement.
Account Recovery
If you request account closure or data deletion, we purge your information on the same timeline across all planetliga services.
Support Tickets
Any message you send to our team through chat or email is encrypted in transit and stored securely. Support logs are deleted after 24 months.

Key Privacy Commitments

No Data Selling

planetliga does not sell, rent or trade your personal information to advertisers, data brokers or third parties outside our operational partners.

Transparent Logging

Every time your data is accessed by a team member, a timestamped log is created. You can request an audit trail of who viewed your account.

Cookie Control

We use essential cookies to run your session and optional analytics cookies to improve our lobby. You can disable analytics anytime in settings.

Breach Notification

If a security incident affects your data, we notify you within 72 hours with details on what happened and what steps we've taken.

Cross-Border Clarity

If planetliga processes data outside Indonesia, we ensure equivalent protection standards apply. You're always told where your data lives.

Annual Review

This privacy policy is reviewed annually and updated to reflect changes in local law, technology and our practices. You'll see updates flagged here.

Frequently Asked About Your Privacy

We collect your name, email, phone number, identity verification details, account preferences and gameplay history. Payment data (DANA, OVO, GoPay, QRIS transaction IDs) is stored separately on encrypted servers. Device identifiers and IP addresses help us detect fraud and improve app performance.

Account and transaction data is retained for the duration of your active account plus seven years for regulatory compliance. If you close your account, we purge personal data within 30 days unless legal obligations require longer storage. You can request earlier deletion by contacting support.

Only our payment processing team and fraud-prevention systems can view transaction details. DANA, OVO, GoPay and QRIS never share your full card data with planetliga. We see only transaction confirmations, not your underlying banking credentials.

No. Live dealer video streams are encrypted and viewed in real-time only. We don't record video feeds. Game outcomes and chat messages are logged for dispute resolution and player protection, but video itself is never stored or reviewed unless you report a technical issue.

Yes. Essential cookies (session, security) must stay on for the platform to function. But you can disable analytics cookies anytime in your account settings. Your gameplay and account security are never affected by opting out of analytics.

Your privacy rights stay the same. Any buyer must agree to honor this privacy policy and provide you 30 days' notice before any material changes. You can request account closure or data deletion before a transition completes. Your consent is never automatically transferred.

Email our support team with 'Data Access Request' in the subject line. Include your account email and we'll send a complete copy of your personal information, transaction history and gameplay logs within 14 days. Requests are free and processed manually by our privacy team.